Table of Contents
Cookie Policy
Last updated: 1/31/2026
Table of Contents
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. Cookies allow a website to recognize your device, store preferences, enable functionality, and collect information about how the website is used.
We may also use similar technologies such as local storage, session storage, pixels, SDKs, and IndexedDB (collectively, “cookies” for purposes of this Policy).
2. Types of Cookies We Use
We use the following categories of cookies and similar technologies:
A. Strictly Necessary Cookies
These cookies are essential for the operation of our Services and cannot be disabled in our systems. They are typically set in response to actions you take, such as:
- Logging into your account
- Managing security and fraud prevention
- Processing payments
- Maintaining session state
Examples may include:
- Authentication tokens (e.g., session cookies, JWTs)
- Security cookies (e.g., bot management and fraud prevention)
- Load balancing or infrastructure cookies
These cookies do not store marketing information and are required for the Services to function properly.
B. Functional Cookies
These cookies enable enhanced functionality and personalization, such as customer support tools or embedded content.
Examples may include:
- Customer messaging tools (e.g., Intercom)
- Embedded video players (e.g., Loom)
- Embedded scheduling tools (e.g., Cal.com)
These third-party services may set their own cookies and process information according to their respective privacy policies.
C. Analytics Cookies and Technologies
We use analytics tools to understand how users interact with our Services and to improve performance and usability.
Plausible Analytics
We use Plausible Analytics, a privacy-focused analytics service. Plausible does not use cookies and is designed to collect aggregated usage data without tracking individuals across websites. For more information, please see:
https://plausible.io/privacy
Product Analytics
We may use product analytics tools (such as PostHog) to understand feature usage, improve functionality, detect errors, and maintain security. These tools may use cookies or similar technologies (such as local storage) to measure usage within our Services.
Product analytics tools are used to operate and improve the Services and are not used for cross-site advertising tracking.
D. Payment and Fraud Prevention Cookies
When you make payments through our Services, third-party payment processors (such as Stripe) may set cookies or similar technologies for fraud prevention, security, and transaction processing purposes.
These cookies are governed by the payment processor’s privacy policy.
3. Third-Party Cookies
Some cookies may be set by third-party service providers that support our Services, including:
- Hosting and infrastructure providers
- Customer support platforms
- Analytics providers
- Payment processors
- Embedded content providers
We do not control these cookies directly. Their use is governed by the respective third party’s privacy and cookie policies.
4. Local Storage and Similar Technologies
In addition to cookies, we may use browser local storage, session storage, or IndexedDB to:
- Maintain session state
- Store user preferences
- Support real-time features
- Enable product functionality
These technologies operate similarly to cookies but may not be automatically removed when you close your browser.
5. Your Choices
Depending on your location, you may have options to manage your cookie preferences.
Browser Controls
Most browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies
- Set preferences for certain websites
Please note that blocking certain cookies may impact the functionality of our Services.
Analytics Opt-Out
Where applicable, you may opt out of certain analytics tracking through available settings or by contacting us.
If you are located in the European Union or United Kingdom, we may provide additional controls regarding non-essential cookies in accordance with applicable law.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we do, we will revise the “updated” date at the top of this page.
7. Contact Us
If you have any questions about our use of cookies or similar technologies, please contact us at:
Crowdcast, Inc.
support@crowdcast.io
169 Madison Ave, STE 2333
New York, NY 10016